End of life for technical support & spare parts - Overview
Mutoh Europe is ensuring the availability of spare parts for installed-base products throughout a significant period of time. This implies that we automatically keep a minimum stock of common parts for several years after the discontinuation of a certain product line. After this period of extended support, it can only last until spare parts are depleted. From that moment on, we recommend to focus on non-discontinued products.
When all support of a discontinued product is about to cease, we'll send a mailing accordingly.
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Overview of "End of technical support and delivery of spare parts"
announcement for the following MUTOH models |
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Date
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Concerned models | Mailing link |
| 01/09/2017 | RJ-900CE | |
| 1/4/2018 |
XP & XP-C series cutting plotters Junior (Plus) LC-24 cutting plotter MC & MCS series & Marathon cutting plotters AC series apparel plotters SC series cutting plotters Ultima series cutting plotters SC-PRO series cutting plotters Focus unit Falcon I : RJ(P)-4000/4100 series inkjet printers Falcon I : RJ(P)-6000/6100 series inkjet printers Falcon CAD : RJ-800C/CE inkjet printers Falcon II : RJ-8000 series (50” – 64” – 87”) printers Rockhopper I : 38” – 46” – 62” printers Phoenix printer Albatros printer Toucan series inkjet printers Rockhopper II series inkjet printers Rockhopper III (Extreme) series inkjet printers Spitfire 65/90/100 (Extreme) inkjet printers Blizzard 65/90 inkjet printers Viper (Extreme) & Viper TX (Extreme) series inkjet printers Viper TX SoftSign & Viper TX Professional printers Zephyr series inkjet printers (2D - 3D - Traffic Sign) Osprey series inkjet printers |
Mailing "Reseller news 15/3/2018" |
| 31/3/2019 |
VJ-1204 / VJ-1204S VJ-1304 / VJ-1304S / VJ-1304C / VJ-1304E / VJ-1304AX VJ-1304W / VJ-1304WE / VJ-1304WU VJ-1604 / VJ-1604S / VJ-1604C / VJ-1604K / VJ-1604Y VJ-1604W / VJ-1604WU VJ-1608 / VJ-1608AH / VJ-1608H / VJ-1608HS VJ-1614 / VJ-1614S / VJ-1614C / VJ-1614N / VJ-1614AX |
Mailing "Reseller news 25/5/2018" |
| 7/11/2019 | Kona cutting plotters | Mailing "Reseller news 7/11/2019" |
| 01/02/2020 | RJ-900C-Pro | |
| 11/05/2021 | VJ-1638 VJ-1638W ZMY-14800 (TC30 - Torque controlled winder) ZMY-14810 (TC30 - Torque controlled winder) |
Mailing 11/05/2021 |
| 01/04/2022 | VJ-1324 VJ-1624 VJ-2638 VJ-1617H VJ-1628TD VJ-2628TD |
Mailing 25/01/2022 |
| 01/04/2023 | VJ-404GT / VJ-405GT | |
| 01/04/2024 | VJ-1924W | Mailing 15/01/2024 |
| 01/04/2025 | Unwinder-winder 100 ALU_ZMY-146xx | Mailing 15/01/2025 |
| 24/02/2026 | VJ-1624W VC-1300 VC-1800 |
Mailing 24/02/2026 |
Of course:
Spare parts which are commonly used in more recent models and which are not mentioned in the above list will of course remain available for sale!
| Overview of scheduled "End of technical support and delivery of spare parts" in near future MUTOH models that will be supported until following date |
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| Date | Concerned models | |