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Caution with VerteLith End User version licenses : Support Portal

VerteLith

 

 

Please be aware that the End User Version of VerteLith should only be installed on the End User's computer.

 

First of all it is important to know that End User licenses are paired with a computer, a printer and a Mutoh Club account. . 

Once a customer's serial number has been licensed on a computer with a certain Mutoh Club account, these are paired and can not be transferred to an other Mutoh Club account. 

 

In other words: Never use an End User license to 'test-drive' VerteLith prior to installing it on a customers computer. Since you will not be able to transfer the license to the customer's Mutoh Club account.

 

Note: In case of a computer crash or failure a license can be transferred to another computer (not with another printer, nor account). The number of times allowed to transfer pairing is limited to "the number of licenses purchased + 2 times".

 

For test-driving purposes, demo-rooms, technical support, etc we deliver Dealer&Maintenance licenses:

 

If you have not ordered your free of charge D&M license follow this link:

https://mutoh.eu/en/order-form-1-free-vertelith-dealer-maintenance-edition

 

Extra D&M licenses can be ordered separately.

 

How can you recognize D&M and End User licenses?

 

- D&M licenses are only delivered by email (sent from Mutoh's Order Entry department to your company's contact that normally receives INVOICES).

- End User versions are delivered in a physical box with a license sheet:

 

VerteLith License sheet

 

Vertelith Poster