Movies: MSA - Mutoh Service Assistant Training videos

These short video series are based on the MSA (Mutoh Service Assistant) based on version 5. This tool is an important piece of software "equipment" for every (field) engineer that needs to work on Mutoh printers to be able to diagnose and servicing our products.

The second last part: "Chapter 4 - Hardware & smartchip diagnostics" will be added in the coming weeks!

If you experience any viewing-issues with this article, you can also view them directly via our cloud-storage through when you click on this link

Part 1 - Introduction & Installation

Part 2 - Printer connection, log analysis & Users Interface overview

Part 3 - Printer modes, main- & heater firmware updates, code send & receive (MPI / ULK)

Part 4 - Smart card & Ink system monitoring

Part 5 - Mainboard replacement wizard